Refund Policy

Refunds & Cancellation Policy

Effective Date: January 1, 2024 | Last Updated: January 1, 2024

No Refund Policy

All sales are final. TurboCV.ai operates on a strict no-refund policy for all subscription plans and one-time purchases. This policy is effective immediately upon purchase.

1. Subscription Plans

Monthly Subscriptions

Pro Plan ($9.99/month) and Enterprise Plan ($29.99/month) are billed monthly and renew automatically. No refunds are provided for any billing period.

Free Plan

Our free plan remains available with basic features. No payment required, no refunds applicable.

2. Cancellation Process

While we don't offer refunds, you can cancel your subscription at any time:

  1. 1Log into your account dashboard
  2. 2Navigate to "Subscription Settings"
  3. 3Click "Cancel Subscription"
  4. 4Your access continues until the end of your billing period

3. Payment Methods

We accept payments through secure, industry-standard payment gateways. All transactions are encrypted and processed safely to protect your financial information.

4. Service Interruptions

No compensation or refunds are provided for temporary service interruptions, maintenance periods, or technical issues beyond our control. We strive to minimize downtime and will provide advance notice when possible.

5. Free Trial Terms

Our free plan allows you to test our service before upgrading. We encourage all users to try our free features first to ensure our service meets their needs before purchasing a subscription.

6. Contact for Billing Issues

For billing disputes or technical issues, please contact our support team:

Contact Support Team